Archive for October, 2012

Javascript call parent window’s functions from child popup window

Tuesday, October 16th, 2012

It’s that simple:


<script >function something(){ alert(‘here’); }</script >


<script> window.opener.something(); </script >

Oracle RightNow Technologies display attachments in your view, use FileListDisplay & answers.fattach

Tuesday, October 9th, 2012

if you are using:

then you’re probably displaying the answer content with these tags:
<rn:field name=”answers.summary” highlight=”true”/>
<rn:field name=”answers.solution” highlight=”true”/>

which means that if you use a workspace that allows content teams to upload attachments, the attachments still won’t be visible on your site, until you add this to the detail.php view:
<rn:widget path=”output/FileListDisplay” name=”answers.fattach”/>

Then style things here: