Oracle RightNow CX updating Intake Page Form Custom Fields

This may or may not draw searches, and once found it’s stupid obvious, but with anything RightNow Technologies Console CX, finding it can often be the WHOLE battle… so I’m noting it for me.

In the console, under Home, or any other main level menu, click “Customize List” and search for ‘Custom’, add ‘Custom Fields’, and voila. Ug.

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