Oracle RightNow Technologies display attachments in your view, use FileListDisplay & answers.fattach
Tuesday, October 9th, 2012if you are using:
/development/views/answers/detail.php
then you’re probably displaying the answer content with these tags:
<rn:field name=”answers.summary” highlight=”true”/>
<rn:field name=”answers.solution” highlight=”true”/>
which means that if you use a workspace that allows content teams to upload attachments, the attachments still won’t be visible on your site, until you add this to the detail.php view:
<rn:widget path=”output/FileListDisplay” name=”answers.fattach”/>
Then style things here:
assets/themes/standard/widgetCSS/FileListDisplay.css